Accessibility Statement

Our commitment

We aim to meet WCAG 2.1 Level AA. Accessibility is treated as a requirement in how we build and review each page, not as an afterthought.

What we do

Across the site and the application flow we:

• Use semantic headings, labels and landmarks so screen readers can navigate the flow
• Keep every control reachable and operable with a keyboard, with visible focus styles
• Size touch targets for comfortable one-handed use on a phone
• Announce validation errors in text, not colour alone
• Maintain contrast ratios that meet AA for body and interface text

Known limitations

Some third-party content, such as documents provided by insurers, may not yet meet the same standard. We will provide an accessible alternative on request.

Need help completing an application?

If any part of this website prevents you from applying, contact us and a team member will complete the application with you over the phone. Please tell us what barrier you encountered so we can fix it.